Shipping policy

Shipping Policy

Thank you for your order! We are committed to providing you with timely delivery and excellent service.

1. Shipping Timeframe:

  • Delivery Estimate: Orders are typically processed and shipped within 1-3 business days. Please allow 3-14 business days for delivery from the date of shipment.
  • Shipping Delays: Delivery times may vary based on factors such as shipping carrier and location. We appreciate your patience.

2. Shipping Methods:

  • Carrier: We use CJPacket for shipping. Shipping methods and rates will be provided at checkout based on your location.
  • Shipping Charges: Shipping costs are calculated based on the delivery address and are added to your order total at checkout.

3. Order Tracking:

  • Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment.

4. Address Accuracy:

  • Delivery Address: Ensure that the shipping address provided at checkout is correct. We are not responsible for delays or issues caused by incorrect or incomplete addresses.

5. Lost or Missing Packages:

  • Disclaimer: Once a package is shipped, it is the responsibility of the shipping carrier to deliver it. If a package is lost or goes missing, we are not liable for the loss. Please contact the carrier directly for any issues regarding lost packages.
  • Customer Support: If you experience issues with your shipment, please contact us at Scrubcleanusa@gmail.com and we will assist you with the carrier’s claims process.

6. Contact Us:

  • For questions or concerns about shipping, please reach out to us at Scrubcleanusa@gmail.com

We appreciate your understanding and thank you for choosing us.